This is a White Paper, which I wrote for Sage Software (http://www.sage.com), the parent company that makes SalesLogix. It was part of a project to help certify how the product installs and performs under Citrix. In this case they did copyright the paper, so I'll just provide a link to the paper on their site. This is another representative example of what can be done as part of TMurgent's ISV Application Analysis Service. This service provides ISVs with an analysis of desktop applications under Citrix and Terminal Services. The result can include documentation suitable for customer use, like this paper, and/or be suited internally toward the developers so that they can improve the product in future versions.